The Promac Difference

What We Do at Promac

Promac Image Systems is a full-service provider of copiers, copy machines, imaging systems, document management solutions and more, serving the greater LA area for over 30 years. When you lease or buy equipment from Promac, you don’t just gain a vendor, you gain a partner dedicated to your success and growth. Here are the products and services that we provide:

  • 3D Systems Authorized Dealer, providing a range of 3D printers for all needs and budgets, as well as expertise and consultation to help businesses develop their own 3D printing labs.
  • Document management software solutions to enhance workflow and increase efficiency. Turn your file cabinets and storage lockers into an interactive database of searchable PDFs accessible on all devices, including mobile and tablet.
  • Copy machine service and repair with same day response times and automated monitoring. Our certified technicians can service most major manufacturers and models.

 

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Why Choose Promac

At Promac, we know that your options for copier and copy machine vendors, experts, and service technicians in the Los Angeles area are numerous, and so we do our best to distinguish ourselves from the competition and give you an unparalleled experience. It’s the reason why we’ve been in business for over 30 years and maintained a 90% customer retention rate. Because we care.

  • Award Winning Machines:  We only offer the best when it comes to copiers, copy machines, imaging systems, 3D printers, and more, offering award winning lines from Konica Minolta, Lexmark, and 3D Systems.
  • Guaranteed Same Day Response Time on Service Calls: There’s no waiting around for a broken machine when you go with Promac. We understand the frustration of losing valuable work time to machine errors and so whenever you contact us, you’ll connect directly to a live service agent and we’ll send a technician out to your location same day. 
  • Automated Machine Monitoring and Toner Restocking: Your business is your business. Our business is copy machines. We don’t believe that you should be responsible for maintaining your machines, just for using them. That’s why we use automated remote monitoring to keep track of your machine status, toner levels, and more, so that you don’t have to.
  • All-Inclusive Contracts with No Hidden Fees: You shouldn’t need a handful of contracts to keep your copier and copy machine running at peak levels. And you shouldn’t have to worry about piling up hidden fees or penalties. At Promac, our contracts are all-inclusive and don’t contain any hidden fees or penalties.